ServiceNow and NVIDIA Reveal Apriel Nemotron 15B to Advance Enterprise AI
At its ‘Knowledge 2025’ conference in Las Vegas, ServiceNow, in partnership with NVIDIA, introduced Apriel Nemotron 15B—a new enterprise AI model designed to enhance reasoning capabilities across business environments. The unveiling took place before an audience of 5,000 attendees, including partners and customers from across industries.
This model, developed to evaluate relationships, apply logical rules, and weigh competing objectives, is tailored for enterprise use cases. It is expected to become available in the second quarter of 2025. The announcement also included a new joint data flywheel architecture, combining ServiceNow’s Workflow Data Fabric with NVIDIA’s NeMo microservices, aimed at boosting enterprise-wide orchestration of AI workloads.
Centralised AI Governance and Agent Orchestration
To support this next phase of integration, ServiceNow launched the AI Control Tower—a centralised command system for managing AI agents, models, and workflows across platforms. Designed for interoperability, the Control Tower will enable customers to coordinate both in-house and third-party AI solutions with real-time governance and value measurement.
Various strategic partners, such as Microsoft, Adobe, Cisco, IBM, and Zoom, are already working together using the new AI Agent Fabric framework. This effort should provide seamless AI integration between systems, eliminating silos and allowing for fluid automation throughout the enterprise.
Also read: Nvidia CEO Discusses Huawei's AI Capabilities with US Lawmakers
Platform Expansion and Intelligent Business Solutions
Beyond technical upgrades, ServiceNow introduced its revamped AI Platform, designed to deploy any model or agent across enterprise functions. This release coincides with a broader effort to deepen integration with providers such as Oracle, Google Cloud, and AWS. Notably, AWS and ServiceNow jointly introduced a bi-directional data integration feature to unify data workflows.
ServiceNow also debuted several new products: AI agents for security and risk operations, a Workflow Data Network to unify disparate data sources, and the Core Business Suite—a modular set of AI tools for HR, finance, procurement, and legal teams. These additions reflect the company’s strategy to redefine enterprise software as a fully orchestrated, AI-driven ecosystem.
By embedding AI into every layer of enterprise operations, ServiceNow positions itself as not just a workflow platform, but as a central operating system for business transformation in the AI era.
